Passengers booked on upcoming Carnival Cruise Line sailings are being informed that due to staffing issues, several guest experiences are being closed through at least June 30.

Cucina Del Capitano Shut Down

In a letter to passengers, Carnival explained that due to “the challenge of securing visas for cruise industry employees,” the line would be “making modest adjustments to some of our service offerings for the time being.”

Perhaps the most notable was that Cucina Del Capitano, the popular Italian restaurant, will be temporarily closed across the fleet on ships that offer it as a specialty option. (As of now, this does not impact Mardi Gras‘ version of the restaurant, as that ship includes Cucina in the price of one’s cruise fare.) Guests who had reservations are being informed of the cancellation, with refunds being automatically issued.

During this period, some of the restaurant’s dishes will be available at no charge in the main dining room.

Chef’s Table Reservations Cancelled

Similarly, the Chef’s Table experience is also being canceled fleet-wide through at least June 30. As with Cucina Del Capitano, guests who had booked the dining experience are being notified of the cancellation and refunds will be automatically processed.

This news comes on the heels of Carnival proudly trumpeting the return of their entire fleet, leaving some guests flummoxed.

“If they can’t adequately staff the ships, then maybe they shouldn’t have made such a big to-do about them all being in service again,” one frustrated respondent wrote on the Facebook page of Carnival’s Brand Ambassador, John Heald.

Ironically, news of the cancellations came only hours after Heald posted an interview with Carnival Cruise Line president Christine Duffy in which she proudly declared “we were the first major cruise line” to return their entire fleet to service.

Although Duffy mentioned the difficulty the line was having with staffing in general and processing visas in particular, there was no discussion of the services being impacted by these difficulties.

“We regret the disappointment this may cause as we know our guests enjoy this unique dining experience and make plans to book it as soon as possible,” said the letter sent to Chef’s Table guests. “Again, our apologies, but thank you for understanding.”

The post Carnival Temporarily Closes Popular Restaurant, Dining Experience appeared first on Cruise Radio - Daily Updates On The Cruise Industry.

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By: Richard Simms
Title: Carnival Temporarily Closes Popular Restaurant, Dining Experience
Sourced From: cruiseradio.net/carnival-temporarily-closes-cucina-chefs-table/
Published Date: Mon, 16 May 2022 23:24:15 +0000

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